FAQ

Frequently asked Questions Shotgun Golf Indoor Simulators

  • The access link email is sent directly after a successful booking confirmation. If it is not in the email inbox that you registered with on the booking site, please check your spam / junk mail. The access link button works when you’re beside the front door, and 10 minutes before your chosen booking time. 
  • The access link email is sent directly after a successful booking confirmation. If it is not in the email inbox that you registered with on the booking site, please check your spam / junk mail. The access link button works when you’re beside the front door, and 15 minutes before your chosen booking time. 
  • Rental Clubs are charged at $20/h per set of clubs. We have Mens, Ladies, and Juniors all in Righty / Lefty.
    Please book atleast 1 hour in advance at : https://shotgungolf-club-rentals.zapier.app/order-form
    Currently only available at the North York, Annex, and Markham Locations
  • Yes, we are open 24/7 365 days of the year. Members qualify for 14 day advanced booking, and non-members (general public) can book up to 7 days in advance.
  • Cancellations, changes, or refunds within 24 hours of the booking time are prohibited. Please refer to our Terms and Conditions for more info. 
  • Our simulator bays accommodates up to 4 players. Please inquire about group bookings and availability.

    If you have any other questions or need further information, please feel free to reach out to our customer support team.

  • Trackman is a radar-based system that accurately tracks the flight of the golf ball and provides detailed data about the shot, such as distance, ball speed, clubhead speed, launch angle, and spin rate.Other simulators may use camera-based or infrared tracking, which might not offer the same level of precision.
  •  Trackman Performance Studio Quick Start Guide!

    New to TrackMan or want a refresher? Check out our Quick Start Guide — a simple step-by-step walkthrough designed for first-time golfers, casual players, and even pros looking to fine-tune their game.

  • Extension of your golf session is possible depending on availability. Please create a new session on the booking site. The projector will automatically shut off at the end of your booking otherwise. 
  • Unfortunately partial refunds are not permitted for shortened sessions.
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  • When you purchase a gift certificate, you are prompted to enter an email.
     
    A Coupon code will be sent to that email, which can be applied to any booking in the future. The Balance will be deducted from the gift card, and any remainder balance will be charged to the credit card on file.
  • You can play full rounds on our simulator with access to a wide range of famous golf courses from around the world. It’s perfect for both practice and fun games. A typical round of 18 takes an hour per person, 4 hours for 4 people. 
  • Yes, we have a vending machine with snacks and beverages. Please clean up after every session and be respectful of the space and the next golfing group!
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Some Call It a Simulator. We Call It Your Sanctuary.

Plan your game on your time. Our app lets you book bays instantly, invite friends, and track your performance—all from your phone.