There's no password. Tap Log in on the booking site, type your mobile number and enter the 6-digit code we text you. The first time, the same step creates your account. Steps: how to log in with your mobile number. No code? Why your login code might not arrive.

Unlock the door from your booking. On the booking site tap Account › My Bookings and open your booking: the Unlock door button appears shortly before your start time, once the booking is confirmed and paid. Steps: how to unlock the door from your booking and when the Unlock button appears.

Playing with friends? Send them their own door link from your booking so they can let themselves in: how to let your guests open the door. If the door won't open, the screen shows backup instructions and you can call the help line on the door access page.

Just yourself and your clubs if you have them. No clubs? Add a rental set in the booking sheet when you book (see below). The Unlock door button on your booking opens the front door from shortly before your start time.

Add them when you book. In the booking sheet, scroll to Add-ons, tap Need rental clubs?, then Choose clubs and tick each set you need. Sets are $20/h each, in men's, ladies' and juniors', right and left handed: available at all locations, inventory varies. Steps: how to add rental clubs when booking.

Already booked? Add or remove clubs from Account › My Bookings › Change › Add-ons, up until your booking starts: how to change add-ons after booking. More on the rental clubs page.

Yes, we are open 24/7, 365 days a year. Everyone can book up to 7 days ahead; members book further ahead, up to 14 days on Standard and Pro and 21 days on Elite and Platinum. See the membership plans.

Open Account › My Bookings on the booking site. Tap Cancel to cancel (you see exactly what comes back, and where, before you confirm), or Change to move it, change the length or players, or extend it. Guides: cancel a booking, move a booking, extend a booking.

What you can do online, and until when, follows our cancellation policy, which is shown in the booking sheet and in our Terms and Conditions. Late-cancellation and no-show fees are explained here: late-cancellation and no-show fees.

Discounted times on the booking calendar. Deal times are tinted and badged Hot time or Gap deal, and By duration lists today's deals under Hot deals. Read how to find them or the guide: how to find hot deals and gap deals.

Both are on the booking site under Shop, and both go into your Wallet. Hour packages are blocks of weekday or anytime hours at a lower hourly rate; prepaid cards are dollar credit with a bonus on top. Both never expire and are used at the location where you buy them. See the rates page, and how to buy a package or how to buy a prepaid card.

Account › Wallet shows your credit and hours at each location, with history; every booking's page is its receipt. Guides: your Wallet, find your receipts.

Our booking site has step-by-step guides for customers: logging in, booking, paying, changing a booking and getting in. Open them from Help at the bottom of the booking page, or start with how to book a time. You log in to the guides with the same mobile number you book with.

All major credit cards, Apple Pay and Google Pay, plus anything in your Wallet: membership free hours, hour packages and prepaid-card credit. Credits pay first and your card pays the rest; you can switch any credit off for a booking. See how to choose how to pay.

Gift cards and discount codes are entered in the booking sheet too: pay with a gift card, use a discount code. We don't accept prepaid credit cards.

Our simulator bays accommodate up to 4 players. Please inquire about group bookings and availability.

Trackman is a radar-based system that accurately tracks the flight of the golf ball and provides detailed data about the shot, such as distance, ball speed, clubhead speed, launch angle, and spin rate. Other simulators may use camera-based or infrared tracking, which might not offer the same level of precision.

New to TrackMan or want a refresher? Check out the Trackman Performance Studio Quick Start Guide — a simple step-by-step walkthrough designed for first-time golfers, casual players, and even pros looking to fine-tune their game.

Yes, while the bay is free after you. Open Account › My Bookings and tap Change › Extend, before or during your session. It's one tap: how to extend a booking.

The projector switches off automatically at the end of your booking. Partial refunds aren't given for shortened sessions.

Gift cards are bought on Square: buy a gift card. To spend one, choose Pay with a gift card under Payment in the booking sheet and type the card number. If it doesn't cover the whole booking, your card pays the rest. Steps: how to pay with a gift card.

Gift cards pay for bookings only, not memberships, hour packages or prepaid cards.

You can play full rounds on our simulator with access to a wide range of famous golf courses from around the world. It’s perfect for both practice and fun games. A typical round of 18 takes an hour per person, 4 hours for 4 people.

Yes, we have a vending machine with snacks and beverages. Please clean up after every session and be respectful of the space and the next golfing group!

Go to the menu section and in the top right corner there is a “calibrate” button. Select auto-target and it will recalibrate for you!