Shotgun Golf Expands Across Canada: New 24/7 Indoor Golf Simulator Locations in Calgary & Winnipeg
Shotgun Golf
Aerial view of the Shotgun Golf simulator bays

FAQ

Frequently Asked Questions Shotgun Golf Indoor Simulators

I didn't get my access link email, how do I get into the facility?

The access link email is sent directly after a successful booking confirmation. If it is not in the email inbox that you registered with on the booking site, please check your spam / junk mail. The access link button works when you’re beside the front door, and 10 minutes before your chosen booking time.

What do I need to bring?

Just yourself and your clubs if you have them. Rental clubs are available at every location (see below). The access link email is sent directly after a successful booking confirmation and the access link button works when you’re beside the front door, 15 minutes before your chosen booking time.

How can I book rental clubs?

Rental Clubs are charged at $20/h per set of clubs. We have Mens, Ladies, and Juniors all in Righty / Lefty. Please book at least 1 hour in advance at: shotgungolf-club-rentals.zapier.app/order-form

Is the facility open 24/7, and do I need to make reservations in advance?

Yes, we are open 24/7 365 days of the year. Members qualify for 14 day advanced booking, and non-members (general public) can book up to 7 days in advance.

What is the cancellation policy for reservations?

Cancellations, changes, or refunds within 24 hours of the booking time are prohibited. Please refer to our Terms and Conditions for more info.

Which methods of payment are accepted?

We accept all major credit cards and require a credit card on file, even if making a booking with a gift card.

We currently do not accept prepaid credit cards to purchase booking time, memberships, credits, gift cards, or rental clubs.

How many people can use the simulator at the same time?

Our simulator bays accommodate up to 4 players. Please inquire about group bookings and availability.

What is Trackman technology, and how does it work?

Trackman is a radar-based system that accurately tracks the flight of the golf ball and provides detailed data about the shot, such as distance, ball speed, clubhead speed, launch angle, and spin rate. Other simulators may use camera-based or infrared tracking, which might not offer the same level of precision.

New to TrackMan or want a refresher? Check out the Trackman Performance Studio Quick Start Guide — a simple step-by-step walkthrough designed for first-time golfers, casual players, and even pros looking to fine-tune their game.

Can I extend or shorten my session?

Extension of your golf session is possible depending on availability. Please create a new session on the booking site. The projector will automatically shut off at the end of your booking otherwise.

Unfortunately partial refunds are not permitted for shortened sessions.

How do gift cards work?

When you purchase a gift certificate, you are prompted to enter an email. A coupon code will be sent to that email, which can be applied to any booking in the future. The balance will be deducted from the gift card, and any remainder balance will be charged to the credit card on file.

Can I play a full round of golf on the simulator, or is it just for practice?

You can play full rounds on our simulator with access to a wide range of famous golf courses from around the world. It’s perfect for both practice and fun games. A typical round of 18 takes an hour per person, 4 hours for 4 people.

Are food and beverages available at the facility?

Yes, we have a vending machine with snacks and beverages. Please clean up after every session and be respectful of the space and the next golfing group!

How do I re-calibrate?

Go to the menu section and in the top right corner there is a “calibrate” button. Select auto-target and it will recalibrate for you!

If you have any other questions or need further information, please reach out to our customer support team.

Playing overnight? How 24 hour access works. Want the numbers? Every rate we charge, rental clubs, memberships and the TrackMan setup.

Reviews

What golfers say

1 / 5

  • “Sometimes the cure for a bad meeting is flushing a 5-iron into St. Andrews at 10pm. This place is perfect.”

    Chris

    Markham

  • “Shotgun is a great place to practice my swings indoors. Management is quick to respond to emails and help with support.”

    Brahm S.

    North York

  • “Facility is great. Reasonably priced, technology is good and customer service is excellent. Great to have this so close to home.”

    Reg L.

    Bradford

  • “This place is next level! Definitely the best sim I’ve been to by far! Super clean facility with top of the line bays! Even with it being unmanned 24/7, staff is a phone call away and willing to do whatever it takes to make your experience amazing! Hats off to shotgun!!”

    Joey M.

    Markham

  • “Shotgun golf was great. I hosted a birthday golf sim event for 16 guys and the facility was perfect. The owners were also really helpful and accommodating. They were able to provide tables for my food. There were built in speakers for our playlists. They gave me access to the facility 30 min before our rental time to set things up. I would recommend Shotgun hands down and would do another event here for sure.”

    Ronald S.

    North York

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Some Call It a Simulator. We Call It Your Sanctuary.

Plan your game on your time. Our app lets you book bays instantly, invite friends, and track your performance—all from your phone.

Golfer finishing a swing in a Shotgun Golf bay